WordPress Web Design Colorado Springs

WordPress Web Design | WordPress Maintenance | WordPress SEO

  • About
    • Reviews
    • FAQs
    • Are we a good fit?
  • Work
  • Services
    • Website Design
    • WordPress Maintenance Plans
    • Website Audit Services
    • SEO Consulting Services
  • Getting Started
  • Resources
  • Blog
  • Client Area
  • Book a Call
    • Contact
You are here: Home / Blog / Suggestions for COVID-19 Communication

Suggestions for COVID-19 Communication

March 20, 2020

No matter what industry you are in, or what type of business you have, now is the time to provide proactive communication to your customers.

Here are some tips for making this happen…

Communication Checklist

  • Add temporary hours to Google My Business
  • Add a short post to Google My Business that gives a statement of your availability and activity
  • Take this same information and use it to create a blog post
  • Bonus points are provided for a heart-felt video embedded into the post
  • Update your website contact page with your temporary hours (add these and don’t take away the existing hours)

Items to Proactively Communicate

  • Are your offices open
  • Staff availability
  • Hours of operation
  • Safety of in-person activity
  • What can still be done online
  • Interruptions to services or product shipments
  • Status quo services and product shipments (aka what isn’t being altered)
  • Instructions for how customers can alter existing appointments with you
  • Is it still safe to <insert your activity with clients>
  • Event changes or delays
  • Cancellation policies if applicable
  • A reminder that this situation is constantly changing and more updates will be coming from you

This is a good time to consider putting a heartfelt video on your website, Facebook and/or LinkedIn to tell your community what you’re doing during these tough times, what to expect and to thank them for supporting your business in the past, now and hopefully in the future.

On that note, thank you so much for YOUR business and know that I’m here for you! If you need some help I’m offering my clients a free one hour session to brainstorm ideas, or whatever.

Be proactive, be human, and communicate.

Hoping you and your families are safe and sound.

Michelle

Get To Know Us, Say Hello & Let’s Connect!

Bracewell Web Works Facebook

Important Info

  • Privacy Policy
  • Terms of Use
  • Hosting Terms of Service

 

 

Contact Info

Bracewell Web Works
Michelle Bracewell
719.632.1340

© 2022 Bracewell Web Works | Wordpress Website Designer & Developer

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT
Scroll Up