Why Process Matters
Frequently we hear from clients who have had a terrible experience working with previous web developers. Often these bad experiences are the result of…
- Poor Communication
- Unforeseen Delays
- Unclear Expectations
- Technical Ineptitude
In the worst cases, the developer simply disappeared during (or after) the project leaving them stranded. Unfortunately, these nightmare scenarios happen all the time.
Frequently we hear from clients who have had a terrible experience working with previous web developers. Often these bad experiences are the result of…
- Poor Communication
- Unforeseen Delays
- Unclear Expectations
- Technical Ineptitude
In the worst cases, the developer simply disappeared during (or after) the project leaving them stranded. Unfortunately, these nightmare scenarios happen all the time.
Our Process Ensures Results
Since 2000, we have honed our process to deliver a first class final product, and a positive experience for you as our client.
Discovery Call
Schedule a 1-hour call with us in-person or via Zoom.
We’ll talk through the particulars of your project, answer your questions, and give you a ballpark quote.
For more technical projects, sometimes additional discovery may be required.
Documents and Deposit
We’ll deliver an easy to understand proposal with a scope of work and pricing for the creation and ongoing management of your website.
You’ll also receive our contract which covers all the particulars so there are no surprises.
A 50% deposit is needed to schedule your project on our calendar.
Content
We will create a Content Plan for your website with information architecture designed to connect your message to your audience.
Next, we will provide you with our Content Guide to map out the text, media, and other assets for your new website to make it easy for you to assemble what is needed.
If you decide to work with our content writers, they will create the text and submit it for your review.
Design
Once the content is fully assembled, we create a visual mockup of your new home page that allows you to experience the design concept we envision for your users.
We will work with you to refine the design until you are satisfied with our work.
Development
After you approve your design, we create the rest of your website according to the Scope of Work in your proposal.
When complete, we schedule a call to walk you through your new website, and make any final changes that are needed.
Wrapping up and Testing
Now it’s time to test your site on different browsers, phones, laptops, computers and operating systems. We’ll make sure to install any software upgrades that have been released before we go live.
Ready to Launch!
Once your new website is completed, we publish it on the Internet so that your audience can love it as much as you do.
There are a few things we’ll have to do after the site goes live, such as connecting Google.
Your Training
All of our projects come with a training session to teach you how to maintain your sites content and change out images when you want to.
Website Management
We won’t leave you after the launch. Your shiny new website needs needs love and TLC. It’s important that your website remain healthy and safe for your business and users. We’ll take care of the hosting and management of your website with our WordPress Management SiteCare Plans.
Ready to get started?
Then let’s get the ball rolling.